About · Kyle Christensen
You built something real. Lately it feels like it's running you.
I'm Kyle. I help owners of growing companies wrestle the business back under control, then push it past the ceiling it's been stuck at. Not with a pep talk. With an operating system your team actually runs, and someone on the hook to make sure they do.
Free, 15 minutes, no pitch deck. Worst case you leave with a clearer plan than you walked in with.
Co-founded the largest MSP software consulting firm. Certified Pinnacle Business Guide. Former EOS Implementer®.
The short version
I'm not the hero of this story. I'm the guy who builds the wings.
I got thrown into running an IT business in high school and never left. I ran one MSP from $2M to $20M as an operator, co-founded the largest MSP software consulting firm, and guided five clients through their exits along the way. So when we talk about scaling yours, I've actually done it.
Here's the part I don't hide: I've been Icarus myself. I got fired as a CEO once. I'd flown too close to the sun, too cocky to listen to the people who saw it coming, and they showed me the door. That one hurt, and it taught me more than any win ever did. It's exactly why I'm the guy who keeps you off the sun now. I know where it is because it's burned me.
My clients started calling me their Chief Accountability Officer. The less polite ones call me the VP of Get Shit Done. Either way, I don't just hand you a plan and leave. I'm on the hook for whether it actually happens.
These days I'm also Co-Founder and COO of Empath, building software for this same industry. So when we talk about your business, I'm not theorizing from the sidelines. I'm still in the arena.
The path here
Twenty years of building, breaking, and fixing.
- High school Thrown into running an IT business before I could legally rent a car. I learned the work from the inside, not from a textbook.
- As an operator Ran an MSP from $2M to $20M, and tripled a client's growth. Proof the systems work in the real world, not just on a whiteboard.
- Then Co-founded the largest MSP software consulting firm. A front-row seat to what makes good companies scale, and what makes them stall.
- Along the way Guided five clients through their exits — including a ~21× EBITDA sale. I know what "acquirable" looks like, because I've built it for owners and watched them get paid.
- Now Co-Founder & COO of Empath, coaching a handful of K7 clients. Still operating, still in it. Your coach hasn't left the game.
What it looks like
What changes when it works.
An MSP I ran from $2M to $20M. A client grown from ~$8M to ~$25M on my watch, past $60M since, fully organic. A 21× EBITDA exit. Five owners I've coached to a successful sale. Names stay private, the numbers stay conservative — and the full breakdown lives on one page.
How I move the number
Most coaching is vibes. Mine runs on your financials.
We build a real forecast, look hard at where it has you heading, and decide together whether that's the right direction. Then we pull the specific levers with real ROI behind them. No finger in the air, hoping a decision pays off.
I watch compound annual growth rate and net revenue retention, where most of the channel only watches EBITDA. One client I coached went from negative net income to about 5% net in a single year. And when an owner wants hypergrowth, we find a way to fund it from the inside instead of torching the margin to get there.
Thinking out loud
Where I say the quiet parts.
I write about scaling, leadership, and the unglamorous operating work most owners avoid. Follow along, or argue with me in the comments.
In the wild
See me on a stage.
Keynotes, fireside chats, and podcasts where I say the quiet parts out loud.
Straight answers
Questions I get before the first call.
- Who is Kyle Christensen?
- A business coach and operator. I co-founded the largest MSP software consulting firm, ran an MSP from $2M to $20M as its operator (I didn't own it, but I bled for it like I did), and guided five clients through their exits. I'm also Co-Founder and COO of Empath, an MSP education software company. Certified Pinnacle Business Guide and a former EOS Implementer®.
- What do you actually do for a company?
- I install a proven operating system, usually Scaling Up or EOS, tuned to how your business really works. Then I stay on the hook for execution. We run real financial planning and analysis: a forecast, an honest read on where it's heading, and the specific levers with real ROI behind them. Less firefighting, a leadership team that owns the plan, and growth that doesn't burn the place down.
- What kind of results do clients see?
- It depends on the goal. One client I coached grew from about $8M to roughly $25M on my watch, and past $60M since, fully organic. A separate client focused on selling exited at roughly 21x EBITDA. Another was stuck around 3x, and we got him to 6x by fixing the business and the story behind it. I track compound annual growth rate and net revenue retention, not just EBITDA.
- Who do you work best with?
- Owners of growing companies who have a real team to lead, are past the do-everything-myself stage, and are ready to invest in doing it right. I came up in the MSP and IT world, but the systems work for any growth-minded business.
- Where are you based?
- San Diego. I work with local companies in person when it helps, and with clients across the country over video. Where you sit matters less than whether you're ready to do the work.
- How do we start?
- A free call. Bring the ugly numbers, not the deck. We figure out where you're stuck, where you want to go, and whether I'm the right person to get you there.
Let's see if I can help.
One free call. We'll talk about where you're stuck, where you want to go, and whether I'm the right person to get you there. Worst case, you leave with a clearer plan than you walked in with.
Fair warning: I only take on clients who are serious about success.